"I received my order in excellent condition once again. The black cap basslett is beautiful. I think he will do just fine . Thanks very much!"

- Melinda

"I just wanted to take the time to thank you for everything. I found your website a couple of months ago. Since then I have ordered from you several times. On approximately half of the orders, I have called in the next day to make changes to the order. Without exception, on every change, your staff has alway accommodated me.
I have asked many questions of your staff. They have always taken the time to answer each question without making me feel rushed.
The quality of the product I have received from you, is without question some of the best product available. I live in a large metropolitan area, that has many specialty reef stores available to myself. None of which has provided myself with the quality of corals I have been provided by your online store. Each item I have received from you has been packed beautifully. The one time Fedex screwed up with delivery, and some inverts arrived dead, you quickly credited my account.
Again, I just want to thank you and assure you and anyone else who may be thinking of ordering from you, that you provide fantastic service and quality of product. And I assure you that I will be using your web store many, many more times."

- Melvin

"Thanks to blue zoo I was able to purchase with confidence. Great info on livestock, diets and compatibilities. Shipping & product prices are great! Cant wait until my next purchase."

- Charlie

Hello Mark,

"It’s been a little over a year since I first contacted you, you cannot imagine the amount of help you have been; I can only say that I probably would have given up on my Aquarium if not for your help."

Thanks is not enough

- Rodney

Hello,

"I am very impressed with the order. It arrived in great shape, and everything looks perfect. Thanks. I will be a repeat customer!"

- Debby

Dear BZA,

"Just got my order everything was alive and well used the acclimation kit which is an awesome addition to the order everything is good and I can't wait to order again from you guys."

Thanks so much,
- Lance

"To all the staff at Bluezooaquatics thanks for the great personnel customer service and great preparations of the fish and corals ordered for shipping. Each item was placed in single bags and securely place in the shipping container. All of the corals and fish arrived in excellent shape and are doing well."

- Roger

"Wanted to say thanks for the care and handling of my purchased order the anemone and coco worm are settling into their new environment without a problem, worm was out this morning and anemone is at full bloom."

Thank You,
- Walter

"Mark thanks for your help. For a beginner saltwater enthusiast I want to thank you, Dennis and Mike for all the correspondence in helping me understand and teaching me the whole reef concept and for your great news letters. It's been a pleasure to do business with those that know what they are talking about."

- Barry

"Just thought I'd let you know I received my order this morning. The package arrived in great shape! I acclimated the fish and he's doing great, already swimming around and checking things out! Thanks for the free zoas."

Take Care,
- Gerard

"Thanks for the great coral! The brain coral is absolutely amazing. The zoos have all opened up and their colors are fantastic! Thanks again!!! "

- Robert

To Mike and all the other Folks at Bluezooaquatics that helped me out with my order,

"I just wanted to say thank you! I received my order today and everything was just awesome. The fish are healthy and happy, the corals are big and beautiful, and the package arrived right as scheduled. Best of all, your items are at such a huge savings! I really love supporting my local fish shop, but I just can't justify spending all that extra money there when you clearly have superb selection at unbeatable prices. Thanks again so much!"

Greatly Appreciated,
- Tim

"Just a note to let you know how impressed I was with the order! It was well packed(great acclimation kit), and all items were nice and healthy. Everything is acclimated and I shall try the food sample tomorrow.

Thanks again - You've made a new customer."

- Janet

"Just wanted to say thanks for (another) packing job well done! Due to nasty weather last night, FedEx planes were late getting in the air, which created lag times all the way down the line. I normally get FedEx deliveries between 10:15 and 10:30 a.m., but didn't get this one 'til 1:11 p.m. Even so, everyone arrived hale and hearty...no sluggishness or other evidence of stress. In fact, everyone *demanded* I give them a snack (Blue Zoo Mix, of course) while they finished their acclimation!

You've outdone yourselves on this shipment!"

- Sharyn

"First off I just want to say that you guys are way above the rest in this industry. The reason for this email is because a couple weeks ago I ordered a few inverts and of course received a sample of Blue Zoo Mix. I have 2 Clowns and 2 blue/green reef chromis and they go insane for the stuff. Also my onyx nassarius and dwarf yellow tip hermit seem to enjoy it as well. My question is how can I purchase a larger container of this? If available let me know the different sizes and prices available and how much shipping would be."

- Cris

"Hi Mark thanx so much for all the cool inverts Really great job on packing them best I ever seen. I had a billion small bags but it was nice that each animal had its own bag. one of the porcelan crabs shead so I was surprized when I opened the bag. Well so far it took me for ever to acclimate but I did it, and took my time, every invert I acclimated is fine. They even started eating right off the bat which is cool. All in all im 1000000000000% happy about my order thanx for chatting on the phone with me and carring for the inverts. I will deffenatly order again especially if u can get me some rare small inverts. Thanx again for your hard work."

- Adam

"Gentlemen, After a Fed EX SNAFU,the fish arrived. They were all very healthy because of your excellent packing. They were acclimated,placed in tank and are doing very well. The fish are beautiful,have vibrant colors and I appreciate the larger sizes you sent. Also, thank you for your concern and notifying Fed Ex to re-deliver(although "indirect signaure" was shown on the Fed Ex tracking order). Each of you is very professional and courteous```I continue to be extremely satisfied with Bluezooaquatics' marine fish and its customer service."

~~~~~~~~~Bravo~~~~~~~~~~~~~
- John

"Thank you so much for my order. All 10 of my critters are absolutely beautiful and healthy. Everybody is acclimated and doing great!!!"

Sincerely ,
- Kellie

"Amazing I can't even begin to tell you how impressed I am with your store! Honestly, when I saw your prices, specially the livestock's, I thought they'd be skimpy, but they weren't at all. I am so happy with this order and how it was packed and the quality. EVERYTHING IS ALIVE AND THRIVING! Thank You Very Much, I Will No Longer Buy Anywhere Else But Here! Once Again Thanks for Being the BEST! Till Next Time (Soon)"

- Jeff

Hi Mark,

" I was pleasantly surprised by the wonderful quality of the specimens you shipped. I've never seen a Moorish Idol that small, but it is exactly what I hoped for. The Trigger is a perfect size, also.

You are my new preferred source for saltwater livestock!"

Thanks,
- Doug

"Wanted to let y'all know how pleased I am with this order (my second). The Potter's Leopard Wrasse was a bit shocky during acclimation, but came to life the instant it was released and is now industriously chowing down on 'pods. Everyone else is settling in well, too. The Singapore Angel surprised me by coming out in the open within a few hours of release, as I've read they can be terribly shy and reclusive for quite some time. The Herald's Angel is all over the tank, bold as brass. The 3 Sexy Shrimp and 2 Ocellaris in the nano tank act like they were born there; the shrimp in particular are a delight to watch.

All the critters are healthy, in excellent color, and appear to be quite content in their new surroundings. I must say that the water in which they were shipped is the cleanest, clearest I've seen in well over a dozen live stock shipments over the past year.

Kudos to all involved in the care, management and shipping of these vibrant creatures!"

- Sharyn

Blue Zoo Aquatics,

"I wanted you to know that the order arrived alive and the acclimation was perfect.
You are a welcome addition to the Marine aquatic trade & your shipping system is pure science.
Thanks for a phenomenal shipment."

- Patrick

Dear sirs,

"I received my order on Jan 27, 2008 and I want to thank you for excellent customer service, packaging and shipping. My little scopas tang is just such a beautiful, active, healthy fish. We enjoy him so much. The snails are also healthy and between the snails and the Tang our algae was gone in two days! I have had to buy some seaweed selects and fresh caleurpa to feed them. Thank you."

- Kathleen

"I just wanted to say thank you for my recent order. I was very impressed with the packaging. My beautiful fish is very healthy and happy. I could not be more pleased. The care package you included is a nice touch. It is very obvious you care about your products as well as your customer.
I just wanted to say thank you and to let you know I will not hesitate to purchase from your store again as well as tell all my friends about the fantastic experience."

Thank you again,
- Tim

Hey Mike,

"Hopefully this gets to you! I received my Purple tang today and put it in my tank and he has been swimming around for a few hours. He looks wonderful and everyone at work will be very jealous!!! Thanks again, look forward to ordering again when you get that small zebra moray eel in."

- Devon

"Received my order today and was pleased. The cleanup crew was a great mix of snails and hermits, and the little mithrix looked in great shape. The halmeda plant is beautiful and full. Last but not least the little bubble tip was alot smaller than I realized but looks very healthy.
I havent seen this color variation before but looks cool. All have acclimated well and are doing their thing.

Thanks for Your Service. I will be purchasing from you all again."

Wonderful Experience,
- Bob

Mike,

"I am very impressed with your company! I received excellent customer service from “real people” that actually enjoyed their jobs and were very knowledgeable of this great hobby of mine and many other folks!

All of my animals arrived in great health with the exception of a single nass snail- that’s great shipping on superior livestock. All the fish received were nice and healthy, none were skinny! As, I have received livestock from other companies that were thin as a rail and needed a lot of TLC to nurse them back hoping they would live. I quarantined the animals upon receiving. Today, I released all into their tanks and they are dong well!

Thanks so much for your time and effort. It is much appreciated. I will stick with you guys since you’re the BEST!"

Sincerely,
- Aleesa

"Thank you for your excellent service and care in packing with my order. This is the first time I have ordered livestock online and the experience was first class. Everything has gone well and everyone appears to have acclimated well. I will definitely do more business with you in the future. Thanks again."

- James

Mike,

"My shipment of critters arrived just a few minutes ago packed beautifully as always. While they are slowly acclimating I just wanted to say thank you. You went above and beyond to check our weather status here in Chicago. The decision to hold the order because of an impending ice storm was really wonderful. Thank you so much for your care and attention to insure that everyone arrived happy and healthy. I'll definitely be ordering from you again.

Thank you so very much."

- Katt and the critters

"My name is Charles, and I wanted to thank you for your personal attention (and answers to my extra questions), your support team are exceptional and made me feel like a real valued customer. Keep it up and thanks again!"

- Charles

Mike,

"The Golden Angel arrived in excellent shape. I have ordered a number of live aquarium items from distant shops. This is the first time I have had an item delivered this way. No wonder items from other stores have not survived the trip, or arrived with stress showing; fungus, spots, parasites, torn or fungused fins. This item was well packaged, with multiple layers, a large layered bag, plenty of heat pads, and a very nice and well explained acclimation package. Excellent job!!! It is well worth the money buying live items from you. I have a 10 year old very healthy aquarium with very expensive fish. I am sure we will be doing more business in the future.. thanks."

- Harold

"I just want to thank you for the WONDERFUL fish you sent me. The male Tricolor anthias is gorgeus and the seagrass wrasse is spectacular ( I hope he won't turn black).
It is good to know that you finally have someone to trust in this mail order biz.
YOU ROCK."

- Mario

All at BlueZooAquatics,

"I am writing to say thank you for the healthy fish. I am currently in Iraq and wanted to buy my stepson a birthday gift (not sure how it would work out). Your staff was extremely helpful ensuring your fish transfer into our fish. It was refreshing, for me, to hear about your dedicated customer service department. Often times when purchasing items via the web, you click away your information, and hope you receive the goods you saw. You delivered.

I thank you and so does my Stepson. In fact, this is what he wrote to me, "I almost died when I saw the trigger fish! He's soooooooo cool!" (He loved the others too)"

Thanks again,
- Michael

"I got these two fish right on time yesterday and they're magnificent. Not a tiny speck of anything, perfect fins, outstanding color and they acclimated easily. Both are already eating like they've been here for weeks. I really appreciate the time and patience you took to make sure I got just what I wanted; not just what was available. My last (yeah, right!) tank is being picked up next week and I'm sure we'll be doing a lot of business together. Its great to find people who can still take the time to help in this amazing online world . Thanks!"

- Steve

"Thanks guys for the great service and critters. This was my second great order from you guys. Will be back for more."

- Mike

"I just wanted to thank you so much for your help. My new latz, Gladys, arrived right on time yesterday and had a great acclimation to the tank. I could tell how low you keep your saltwater just by seeing mine drip into it! It felt like an eternity but finally she was ready to go into the tank. I am ecstatic and elated to have such a graceful and beautiful clownfish in my tank. You really made my day, thanks again!"

- Christie

"I just got my order of a purple LTA and wow. It looks very healthy..well just like the other inverts I ordered. I am acclimating it right now. Its mouth is completely shut and it looks great. Thank you!"

- Christina

"WOW, I have been buying online the many years. The Chevron Tang and the Yellow Assessor I got from you came out of their bags as healthy and happy as could be. They did not seem to have ANY stress at all. The Zooanthids are far and away the best I have got anywhere. The Blue Zoo Food Mix is a hit with all my fish. I have never received an acclimation kit before. Very helpful.

Thank you so much !! Can't wait be purchase from you again."

- Brian

"I just wanted to say thank you for the wonderful service and great-looking animals I recieved today. After an afternoon of acclimation everyone is doing wonderful and seems very happy. My Hippo Tang is already eating like a pig. Also the care package was very helpful and a nice touch to the order. Thanks again to the helpful guys that answered the phone when I called, ordering from you guys was easy, fast and I got exactly what I wanted to recieve. I look forward to ordering again very soon.

Thanks."

- Angela

"I just wanted to drop you a line regarding my order from last week. You totally surpassed my expectations! Perfectly packed, and all the livestock (including every single snail) arrived healthy and in great shape. Plus, the sample of Blue Zoo food and the acclimation kit were great extras!

Thanks again for the order and the great service, and i'll definitely be doing business with Blue Zoo again!"

- Brian

"I just wanted to thank you for your great customer service! I spoke with Mike over the phone and through email and he was very helpful. My order arrived on time and was beautiful! The new website looks great, THANKS! "

- Kathleen

"Doing business with you has been an excellent experience. The animal is in wonderful condition, was shipped/packaged with care, and your customer service has been excellent! I look forward to doing business with you again."

- Tim

"Just one last thanks! Everything arrived in good health and all the fish have shown an interest in food. Actually, they're gorging themselves, which I'm not upset about!"

- Chris

"I just received my order and wanted to say—lovely! The care kit is a nice touch.

Thanks."

- Teri

"I just wanted to let you know the clown pair arrived in great shape. You guys are first class all the way around! Quality livestock, quality packing, and quality service. I wish you tremendous success, you guys certainly deserve it, as is evident by all the care and attention you give to customers and their orders. I look forward to my next purchase of clowns from Blue Zoo Aquatics!"

- Steve

"My order arrived just before noon on 04/07 just as (you) said it would. The Mantis was in great shape and your acclimation kit really helped. I couldn't believe how bullet proof your packing was. I received lots of live stock, but your packing was the best. I want to thank the staff at Blue Zoo as well as Mark for making my first purchase with you 5 star experience."

- Lee

"Got the chaeto cheato today! Thanks for the great service and follow up. It doesn't happen a lot now a days you know!!!!!"

Regards,
- Vicki

Hi Guys,

"I just want to thank you all because I am extremely happy with my Lion Fish is just beautiful"

- Alberto

"Just a quick note, I got the naso tang and jaw fish last Thursday. They are awesome looking. The naso is eating like a pig, looks very healthy...thank you. The little jaw fish is finally coming out and being social, yesterday I finally seen him eat, and he is normally out now looking around. Thanks for the great looking fish.

- Donna

Hello,

"I wanted to let you know I got my order and am 100% satisfied with it. The fish arrived well packed and in good health.

I will be ordering from you guys in the future."

Sincerely,
- Lance Johnson

"Many Thanks! The order arrived quickly and the livestock was in perfect condition. I’ve ordered from many online vendors but I must tell you your packing is BY FAR the best I’ve ever seen.

Thanks again!
You’ve made a repeat customer out of me! "

- Steve Wright

Mark,

"Got three outstanding fish from you guys again last Friday (Black Velvet and Coral Beauty Angels and Harlequin Tusk) to go with the Sargassum and Redtooth Triggers I got from you. Beutiful fish doing great!!"

Thanks,
- Kirk

"I just wanted to let you know that I received the AquaC RX-1 Calcium Reactor and ARM Media. Everything looks great! I can’t wait to set this up!!!

Thank you very much! This is my 4th or 5th order with you and I have been very satisfied so far! I will be recommending you to my fellow reefers at the Delaware Valley Reef Club (www.delvalreefclub.org)"

Best regards,
- Derek