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| "Just wanted to let you know I received the Fed Ex order with the turbo snails and shells right on time, and everything looks great! I am very happy with how well the snails seemed to have shipped, and I am particularly impressed with the "care package". The instructions were very clear and detailed, and including a drip line set-up is the best idea EVER:) It was something I was a little worried about messing up, but the whole process wasn't as scary as I thought it would be. To be honest I was expecting the snails to be in a bag of water, like you would get at the LFS, so I was surprised to see them wrapped snugly in a drenched paper towel. However, your expertise at shipping live creatures was immediately apparent when I saw how precisely it was packed. It was amazing to see the snails "wake up" as if from a little hibernation, and begin to look alert. These snails seem to have a personality, the way they peek out from the shell and wave their tentacles about, they are really cute! I haven't bought any livestock online before but now I would actually prefer to get livestock online; I can see that its actually much healthier and less stressful for them. I will definitely be a repeat customer, and was very impressed at the proffesional way in which you took care of everything. Thanks! " |
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| - Katie |
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