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"I just wanted to take the time to thank you for everything. I found your website a couple of months ago. Since then I have ordered from you several times. On approximately half of the orders, I have called in the next day to make changes to the order. Without exception, on every change, your staff has alway accommodated me.
I have asked many questions of your staff. They have always taken the time to answer each question without making me feel rushed.
The quality of the product I have received from you, is without question some of the best product available. I live in a large metropolitan area, that has many specialty reef stores available to myself. None of which has provided myself with the quality of corals I have been provided by your online store. Each item I have received from you has been packed beautifully. The one time Fedex screwed up with delivery, and some inverts arrived dead, you quickly credited my account.
Again, I just want to thank you and assure you and anyone else who may be thinking of ordering from you, that you provide fantastic service and quality of product. And I assure you that I will be using your web store many, many more times." |
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| - Melvin |
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